#Uhaul mover plus#
However, U-Haul still charges for the rental cost plus the mileage rate. If you return the vehicle with fuel at the same level as when you picked it up, you avoid extra charges for the fuel. They also track the fuel level and mileage. They also offer a range of supplies and other subcontracted services related to the moving process.Īs with any vehicle rental arrangement, you sign a contract agreeing to return the truck in the same condition. You pay them money to rent their trucks for your local or long-distance move. U-Haul creates an agreement between you and the company. Not sure what size moving truck you need? Check out our guide to choosing the right truck size for your move. So, you may find a U-Haul location that offers friendly and reliable service, but it's not guaranteed. While the pervasive nature of U-Haul locations across the US makes them the logical choice for moving, it also may contribute to an overall lack of consistency in how the employees manage each store. Depending on the distance, you may pay more to return the truck to a U-Haul location in your moving destination. The nature of the one-way truck rental is complicated.Poor customer service is an issue that customer reviews often mention.
U-Haul reserves the right to schedule an alternate pickup location and/or equipment as needed, based on the most convenient location (for them), with available equipment. U-Haul's "reservation guarantee" doesn't mean they will actually have the truck or trailer you reserved. If you don't want to drive a moving van or truck, you can rent a U-Haul U-Box instead. U-Haul is the only truck rental company that also rents tow-behind cargo and utility trailers. U-Haul trucks are more fuel-efficient than rental trucks from other companies (depending on the truck size you select). U-Haul pick-up trucks, vans, and cargo trailers offer a quick and easy solution for smaller moves. U-Haul offers more truck sizes than Budget and Penske. U-Haul has more locations than Budget and Penske. Here's a quick overview of the U-Haul pros and cons. While most customers don't have issues with the quality of the trucks themselves, some customers report issues with customer service, confusion about costs, and other issues. While the U-Haul company is one of the most well-known names in the industry, it's also fraught with its share of problems, particularly over the last few years. They've helped me move to drop off locations and pick up times, easily changed from 1 to 2 trucks and every time it's been quick and seamless." - Courtney, Consumer Affairs. "I have had to rent a few hauls over the past two months for work, and each representative I've spoken with has been wonderful. "This entire process was a nightmare! NEVER USE UBOX THROUGH UHAUL!!! The customer service was horrible - extremely long wait times, I was hung up on more than once, as well as told different information almost every time I spoke with someone." - Allison Gubitz, TrustPilot. Past that, U-Haul gets 0/5." - Gordon Walker, TrustPilot. The pickup location was okay, with a manned yard and a friendly/helpful counter person. The engine and transmission were solid, the rear door opened and locked as it should, and the ramp worked. "The three stars are because the truck did the job. Quite a few of the reviewers rented moving truck solutions from U-Haul but had negative experiences from the staff on-site. The reviews for U-Haul and their moving trucks vary widely. 
Their distinctive orange-and-white color scheme makes their trucks stand out virtually everywhere on highways and city streets. You'll also generally have consistent access to a moving truck from U-Haul no matter where you are in the US. It's often an excellent option for your move because there are many locations with a range of truck rental sizes. U-Haul is one of the most well-known brand names for moving truck rentals in the moving industry. With more than 21,000 locations and 175,000 trucks and trailers on the road today, U-Haul is the most popular moving truck rental company in the United States. Since then, they've been the budget option for a rental truck that you could count on.
They were the pioneers in one-way truck rentals, starting in 1945, after World War II. U-Haul tracks more than two million one-way moving truck rentals every year in the US.
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